Terms of service.

Last updated: September 9, 2025

1) Who we are

These Terms of Service (“Terms”) govern your access to and use of products and services offered by FlyingAutomation (“FlyingAutomation,” “we,” “us,” or “our”). Our offerings include downloadable automation templates, local/self-hosted workflows, and custom automation services (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

2) Not SaaS; local/self-hosted

We provide downloadable workflows and implementation help. We do not host your data or provide uptime/hosting obligations. You are responsible for your local environment, infrastructure, dependencies, API keys, and compliance with third-party terms (e.g., OpenAI, Google, Notion).

3) Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms.

4) Purchases; payment; taxes

Purchases are processed by third-party payment processors (the “Payment Processor”). We do not store full payment card details. Prices may change at any time before purchase is completed. You are responsible for applicable taxes, which may be collected by the Payment Processor.

5) Digital products; delivery; refunds

For downloadable templates and similar digital goods, delivery is electronic upon purchase. All sales are final for digital downloads to the fullest extent permitted by law. If a file is corrupted or cannot be accessed, contact us at [support@flyingautomation.com] within 7 days and we’ll replace the file or provide alternate access.

6) License to templates (not sold)

Subject to payment and compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the purchased template(s) for your own business (single legal entity). You may modify templates for your internal use.

You may not resell, redistribute, publish, open-source, or share templates with third parties (including clients) unless we authorize this in writing or you purchase a specific client/agency license.

7) Custom projects

For custom work, scope, deliverables, timelines, and fees will be set out in a separate written agreement, order form, or statement of work (SOW). If a conflict exists, the SOW controls for that project. Unless the SOW states otherwise, pre-existing IP (our libraries, modules, know-how) remains ours. Upon full payment, you receive a license or assignment to the custom deliverables as specified in the SOW; our pre-existing IP is licensed, not assigned.

8) Your responsibilities

You are responsible for: (a) your hardware, OS, and network; (b) installing dependencies (e.g., n8n, Docker, Node, Python); (c) obtaining and paying for third-party API keys; (d) adhering to third-party terms; (e) maintaining backups. We are not responsible for data loss, downtime, or conflicts with your environment.

9) AI and accuracy

Automations may utilize AI/LLMs (e.g., OpenAI). AI outputs can be incorrect, incomplete, or biased. You must review outputs before relying on them, especially for legal, medical, financial, or safety-critical use cases. We do not provide professional advice.

10) Prohibited uses

You will not: (a) use the Services unlawfully; (b) attempt to reverse engineer or extract source code other than as permitted by open-source licenses included in dependencies; (c) remove proprietary notices; (d) circumvent license restrictions; (e) use the Services to infringe others’ rights; or (f) resell or share our templates without proper license.

11) Third-party services

Workflows may connect to third-party services (“Third-Party Services”). We do not control and are not responsible for Third-Party Services. Your use of them is governed by their terms and privacy policies.

12) Support

We provide reasonable, email-based support for installation and basic configuration of our products. We do not guarantee response times or resolution. Ongoing maintenance, environment debugging, or feature changes may require a paid engagement.

13) Intellectual property

We and our licensors retain all rights, title, and interest in and to the Services, including templates, documentation, branding, and content, except for rights expressly granted to you. You grant us a worldwide, royalty-free license to use feedback you choose to provide to improve our offerings.

14) Confidentiality

If, in connection with custom work or support, you share non-public business information or data (“Confidential Information”), we will use it only to provide the Services and will protect it with reasonable safeguards. Do not share regulated or highly sensitive data unless we have agreed in writing and you have proper safeguards in place.

15) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.

16) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL FLYINGAUTOMATION BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM IN THE 12 MONTHS BEFORE THE EVENT, OR USD $200, WHICHEVER IS GREATER.

17) Indemnification

You will defend, indemnify, and hold harmless FlyingAutomation from and against claims, damages, liabilities, and expenses arising out of your (a) misuse of the Services; (b) violation of these Terms; (c) content or data you provide; or (d) violation of any law or third-party right.

18) DMCA/copyright complaints

If you believe content infringes your copyright, email [support@flyingautomation.com

] with: (i) your contact info; (ii) a description of the work; (iii) the infringing material; (iv) a statement under penalty of perjury of your good-faith belief; and (v) your signature.

19) Governing law; arbitration; class waiver

These Terms are governed by the laws of the State of New York, excluding conflicts rules. Any dispute will be resolved by binding arbitration administered by JAMS or AAA in New York County, New York, in English, by a single arbitrator. Class actions are waived—claims must be brought individually. Either party may seek injunctive relief in court for IP or confidentiality breaches.

Opt-out: You may opt out of arbitration within 30 days of first purchase by emailing [support@flyingautomation.com] with subject “Arbitration Opt-Out.”

20) Changes to the Services or Terms

We may modify the Services and these Terms. If we make material changes, we will update the “Last updated” date and, where appropriate, provide notice. Continued use after changes means you accept them.

21) Termination

We may suspend or terminate your access if you violate these Terms. Upon termination, your license ends, and you must stop using and delete our templates (except to the extent a SOW grants continuing rights). Sections intended to survive will survive.

22) Contact

FlyingAutomation

Email: [support@flyingautomation.com]

Address: [New York, NY, USA]